SMS is the most widely-used form of text messaging and given that so many people have cell phones with this ability, your customers are easier to reach than ever before.
Whether it’s about announcing an upcoming event or sending individual customers important information about their accounts, you can send both single and bulk SMS by using an online web system. These systems, once installed, will allow you to easily send and schedule messages for your customers. In doing so, you not only keep them thinking about your business but you might also strengthen your relationships with some of them as well.
A great SMS system will be loaded with useful features and will allow for greater capabilities such as picture or interactive SMS.
Your SMS Options
There are three primary ways in which you could begin sending out bulk SMS to your customers. You will be able to find online web systems and applications that are specifically designed for this action but SMS can also be done through email. What you choose will depend on what you intend to use the SMS for and what features you are interested in having.
You should have no problem finding a web SMS gateway that has helped small businesses engage their target audience and by adopting one of these systems, you can engage with your audience as well. With a capable SMS, you can effortlessly manage your contacts and even import them from another file. You will be able to set and manage campaigns and schedule SMS as necessary. You can use this system for all sorts of different things.
From Simple to Interactive Messages
There are plenty of reasons why you may want to reach out to your customers. Sometimes you need to inform them of a sale or event that you are having and other times you simply want to say happy birthday. With an SMS, you can say virtually anything you want as long as it’s not too long and your capabilities go far beyond simple text messages.
You can also send images to your customers and send out interactive messages that ask them to vote on something or take a survey. So, in addition to delivering important to your customers, you can also get valuable feedback that might help you make a decision or change something about the business.
Simple Yet Effective
The goal behind an SMS application is to be as simple as possible. These are one-way messages that your customers don’t respond to and all you will have to do is enter the recipient and the message itself.
There is also no easier way to send bulk messages than with a system that is designed for such a task. Otherwise, you would be forced to send out messages individually to customers, which is time-consuming and impractical, but a capable SMS application allows you to deliver a single message to your entire customer base or just a selected group of individuals.